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 CHIMA RTCCP1000 Series IP PBX System Solution Cases
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 CEDEX connect their NGN to China Unicom by RT-CCP1000 ip pbx system |
| CEDEX is a government-approved telecom value-added services provider and the operator of China e-Auto |
| Hub that is authorized by the government of China as the first B2B e-commerce platform in the automotive |
| sector. CEDEX have NGN system, it can't connect to China Unicom who provide the E1 trunk for them, and |
| only SS7 signaling is aviavailable, but their NGN system support SIP, not support SS7, so they need |
| something to change SS7 to SIP. |
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| Guangzhou Poson build their telephone system by RT-CCP1000 |
| Poson is a software company at Guangzhou, rant a new building for additional work area, and want to build |
| new telephone system for themselves, connect the new building and old office by VoIP. |
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| As the picture show, old office has a AVAYA PBX, we only need to add a IP PBX in the new building, |
| connected to AVAYA PBX by E1 trunk, the signaling run on E1 trunk is ISDN-PRI. |
| RTCCP1000 IP PBX not only provide 400 phones for Poson, but also provide additional features for their |
| system. Such as Call center, AA(automatic assistance), Voice mail, Fax server, Billing system |
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| BQTS build hot line system by CHIMA RTCCP1000 IP PBX system |
| Beijing Bureau of Quality and Technical Supervision want to build hot line system, number is "12365", like |
| "12345" for the governement. The hot line system total have 15 agents, 10 agents are based on VoIP, 60 |
| IVRs, need 2 E1 trunks. |
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| The system need a RTCCP1000 IP-PBX, it can support 16 phones at least, can connect to internet by |
| 100mbps ethernet interface, All the VoIP phones register to CHIMA RTCCP1000 IP PBX. |
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| Novell's china service center built by CHIMA IP PBX system |
| Novell company invests in establishing call center in China recently.This call center will provide supports for |
| Linux customers all-weather,and localization services for more Chinese users. This system is built on |
| RTCCP1000 IP PBX,which provides ACD, IVR, 3-way conference, FAX, local seat, remote IP seat, etc. |
| At HQ in America,Novell's contact center is based on Avaya's PBX and Siebel's CRM. So,the localization |
| call center is requested to use the Siebel's CRM through IE browser. |
| This localization call center is the outspread of the Novell's global service. In order to establish stronger |
support systematism for Linux App,the localization language and localization service,which reduce |
| enterprise cost and customer payout, enhance the customer's satisfaction greatly. |
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| >>> Application Diagram: |
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| RTCCP1000 ip pbx system for Cheng Lie Navigation |
| Shinny is a shipping company and its headquarters is in Hongkong.There are three branches (Shezhen |
| ,Guangzhou and Dongguan) in Guangdong province ,China.The cost between HQ and branches is so |
| expensive that company decides that it 's very necessary to build VPN and VoIP systems to reduce the |
| expenses. Two IP PBXs are used in this system.One IP PBX is placed in Hongkong telecom as TG(trunk |
| gateway),the other is placed in Shenzhen office as AG(access gateway).Shinny applies 200 phone |
| numbers, including 50 fax numbers.If you call any one of those 200 phone numbers,the phone will ring in |
| Shenzhen office. Stephen Technologies defeats numerous competitors and attains the project by technic |
| strength and customer-built service.Except VoIP,the system provides some other Apps,such as IM(Instance |
| Messaging),3-way conference,voice mail,personal Mail-Fax system and ect. |
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